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Voucher Redemption Guide

Good news! if you’re accessing our practice labs from your LMS (MindTap, Canvas, Moodle, Blackboard etc.), you can skip straight here to start getting acquainted with our interface.

Redeeming a Voucher

In this guide you will learn how to redeem vouchers via the Practice Labs voucher redemption site. We have assumed you have already received your voucher at this point, and are ready to redeem it.

Step 1

From a web browser navigate to the following url: https://voucher.practice-labs.com/

Step 2

Insert the voucher code that has been provided to you.

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Step 3

Once your voucher has been validated, you will need to associate it to a Practice Labs account.

Please note: Depending pn the type of voucher code you have enetered, you may be shown a dialog either for a Practice Labs voucher or an Exam Prep voucher. However, the steps going forward to redeem either type are exactly the same.

Existing Users

If you already have an exsiting account with Practice Labs, click on the Existing User button and follow this guide.

New Users

If you are new to Practice Labs you will need to click on the New User button and follow this guide.

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In the next section, you will be shown how to create a new account and redeem your voucher(s). You’ll then be shown how to redeem a voucher(s) against an exsisting user account.


Creating A New User Account

After clicking on the New User button, you will be asked to input an email address and a password for your account.

Step 1

The email address you input at this section, will be used as your Username.

Insert a password in the required field.

Click Next when you are ready to proceed.

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Step 2

Select the Practice Lab title you wish to access. Depending how many titles you have purchased will depend on how many slots are available. If you have purchased multi-course voucher you do not have to redeem them all at once.

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Note: There may be an expiry period on the voucher which means all titles would need to be activated within the determined period.

Step 3

The title redeption page will now appear.

To redeem your voucher, find the title(s) you wish to access in the list, then click the Add button alongside the relevant title(s).

Once you have made your selections, click Commit selection at the top of the page.

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Note: This will create you new account, confirmation details will be sent to your defined email address.
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Existing User

If you are an exsisting user, you can redeem your voucher(s) using the following steps.

Step 1

Insert your account credentials and click the Validate credentials button.

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Step 2

Select the Practice Lab title you wish to access. Depending how many titles you have purchased will depend on how many slots are available. If you have purchased multi-course voucher you do not have to redeem them all at once.

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Note: There may be an expiry period on the voucher which means all titles would need to be activated within the determined period.

Step 3

The title redeption page will now appear.

To redeem your voucher, find the title(s) you wish to access in the list, then click the Add button alongside the relevant title(s).

Once you have made your selections, click Commit selection at the top of the page.

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Note: This will add the labs or exam preps to your existing account.
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Connecting to a Practice Lab

The Login link will take you to the Practice Labs login page.

Note: Alternatively you can using a web browser, navigate to the following url: https://labs.practice-labs.com/login.aspx

Insert the details you submitted during the account creation process.

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Note: Please refer to the User Guide here on how to use the Practice Labs platform